FAQ

    Yes we do. If you prefer to see a friendly face while getting some advice, you can always pop into our offices at:
    150 Kelvin Drive, Woodmead, Sandton.
    Daily stock levels are checked when orders are processed. If your item is not in stock we will contact you immediately to discuss alternatives or a refund.
    Yes, you can but you will need to call us immediately. Once ‘checkout’ has been clicked, your order is sent for processing. You are not able to amend the order yourself by logging into the store.
    Please contact us soonest and refer to our Legal Policies for more detail.
    In the unlikely event that a product is faulty, either call customer service on 011 844 1000. Please also refer to the Returns section of our Legal Policies.
    Yes. Once your order has been processed, you will receive an email confirming the order, the courier used and delivery details. You will also receive a waybill with a tracking number which you can use on the designated courier website.
    Yes, for items we have in stock. You can visit us at 150 Kelvin Drive, Woodmead.
    The Worldsview Store is built on Shopify's safe and secure platform, which means that your card details are safe. All credit card transactions take place on a secure page (your address bar will appear green) and no credit card details are stored. During the checkout process where you are asked for your credit/debit card details, you will see a screen where your address bar will appear green (i.e. “safe”)
    The software has been developed to work with all current Topcon survey products, so there is no need to spend time learning a new interface when switching between technologies. Both two-man and robotic total stations also have MAGNET Field on-board the instrument, and connection to a robotic instrument via LONGLINK or GNSS receiver via Bluetooth from a field controller is done in seconds by a simple tap of the screen.
    Yes, MAGNET Field is compatible with over 50 developer data formats. These include more popular multiple data formats including Autodesk .dwg and .dxf, ESRI .shp Shapefiles and LandXML .xml files.
    A quick tip is to load various files onto a field controller as a Background drawing. This ensures that unnecessary point or line data are not imported into the job, minimizing memory usage. The data in the drawing becomes ‘live’ when selecting it from the Map, still giving the user full control and access to all MAGNET Field functionality.
    Following a recent partnership with Bentley Systems, MAGNET Field is now compatible with their ProjectWise CONNECT Edition software. This makes it easy to integrate into existing workflows.
    MAGNET Field provides two key benefits for the overall construction process: accuracy and speed. A quick surface survey can be undertaken in any job and the Triangular Irregular Network (TIN) is created in real-time. An instant volume computation is produced once the survey is complete. This can be later amended, added-to and re-calculated. Contouring or graded shading can be added for better visual representation.
    Surface and Stake-out reports can be created in seconds and exported in .csv or .pdf formats to be sent to the client. For example, these could show the difference in coordinates between the design, staked and as-built data for quality assurance, allowing for a more efficient construction process.
    The ‘app’ based nature of MAGNET Field allows full customization of the look and layout of the software interface. If certain feature menus are not used or terminology is confusing, simply hide it or change the name. These configurations can be saved in .xml format if required and installed on any other Topcon controller. All changes made can be returned to the default settings.
    New custom feature codes with associated attributes can be created and assigned to new layers. These code and layer libraries can be saved in Topcon .xml, MAGNET .mxl, or .txt formats for import into other controllers or CAD packages. They can also be set as the default code library within MAGNET Field.
    The ‘Quick Codes’ feature allows for sets of up to nine feature codes (with associated string numbers/attributes if necessary) to be displayed on screen. A simple press allows quick recording functionality of that particular code without having to manually select each time. These quick code groups can be customized for different job types or environs.
    MAGNET Office is Topcon’s CAD package, designed specifically with surveying and civil engineering applications in mind. MAGNET Office lets you bring in files from AutoCAD or Bentley, create takeoffs, build constructible models for machine control, process data from the field, and more.
    MAGNET Enterprise, Topcon’s cloud-based data management solution, connects Field and Office allowing the job site to send and receive any job data and chat directly to the company office remotely.
    This allows for a single complete workflow for a seamless efficient transition from "Field to Finish" or “Design to Stake-out”.
    A total station is a theodolite with a built-in distance meter, which allows you to measure angles and distances so you can determine the position and height of specific points. And some of them come with an electronic distance meter (EDM) with the ability to perform electronic angle scanning, which allows the coded scales of horizontal and vertical circles to be scanned electronically.
    You can use a total station to determine the position and height of specific points by measuring angles and distances, which you can do by following these steps:
  • Set it up to a known point and configure to the horizontal circle.
  • Enter the coordinates of the point you want to stake out.
  • Turn the total station until the horizontal circle reads zero.
  • Position the reflector at this point (called point P).
  • Measure the distance of the point (which will be displayed automatically).
    The coordinates of each point you measure can be stored on the device, so it can be transferred to your computer. You can also transfer the known coordinates of each point you need to stake out to the total station.
    The Global Positioning System (GPS) consists of satellites, ground stations, and receivers. So, the term “GPS” refers to a system that consists of these three parts. Satellites take the place of stars and constellations, which was used for navigation in the ancient times. And the ground stations use radar to make sure they're actually where you think they are. The receiver (which can be on a Topcon GPS, a smartphone, or any other device that’s designed for this purpose) listens for the signals that come from these satellites, which it used to determine your location.
    Slope can be measured in two different ways — a percentage gradient and a slope angle. But the process is fairly simple. To calculate the slope, you should divide the elevation change by the distance of a straight-line reference (which should use the same unit of measure). This straight-line reference is called the “tangent value” for the slope’s angle.
    A pipe laser can be set up in a few different ways. The first one is with an instrument being set up inside the pipe that’s at least 6 inches in diameter, but it can also be set up on a tripod. If you need it to go inside a manhole, you can also set it up on a trivet plate or spreader bar. If you’re looking for a Topcon laser or any other type of surveying tool, be sure to look at what we have at The Worldsview Store.